All of our items are FINAL SALE.

We do not accept returns, refunds, or exchanges for any of our products.

You can always contact us for any questions at info@fluffyscrunchies.com .

Returns and Exchanges

Returns and exchanges are not accepted. We also do not accept returns and exchanges due to sanitary safety during the Covid19 pandemic. This is one way in which we can ensure the safety of our staff and customers. 

Refunds

Refunds are not accepted. Please ensure you add your correct shipping information at the time of purchase. Refunds are not accepted for customer errors.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards